Mercari item arrived damaged.

Raising a Claim via Phone. To inform the courier about the problem over the phone, call (800) 742-5877 and tell the customer support representative what happened. The reps may request more details and pictures of the damage and also ask you to bring the parcel to the local post office for inspection.How Bomb Blasts Cause Damage - Bomb blasts cause damage as they make impact with the atmosphere, from the blast wave to the blast wind. Learn about the damaging process of a bomb b...The photo of the item shows that there was a mark on the box i assumed was part of the design. The buyer is saying its a water mark. It was clearly…Unsure if I would take it because I don't wanna get banned on Mercari but it's the thought that counts. Last seller I asked for a refund was incredibly rude so this is a nice change. UPDATE 2: Mercari accepted the return and the seller has no hard feelings about it. Best case scenario and I'm surprised.

Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)

Reply. tomahawkward • 2 yr. ago. Yeah! I just put a random number and it worked. Thanks. 2. Reply. BoringNameGoesHere • 2 yr. ago. When it asks for a tracking number, just select Usps and type in any random number like 1234, click submit, and it …Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...

I had a buyer say their item arrived damaged. I'm not sure what they did, but Mercari refunded them AND released my funds. ... There's a price threshhold (I think $10) and if the item is below that, Mercari just refunds on their dime. Seller keeps the money, buyer keeps the item. Reply reply [deleted] ...I am at a loss for what to do. I sent Mercari a message and sent them the photos of the items before transit. I am upset and feel cheated. I find it…If the return is approved and Mercari says to return it, ABSOLUTELY return it. Merc will give you a label to use so if you don't drop it in the mail using their label within a short few days, Mercari will not refund you. The seller just saying they'll "say they received it" is not enough. Just follow Mercari's instructions.Need more details such as the dimensions and weight of the box. If you stood in line and got a actual acceptance scan with the weight at drop off, you should be good. But if it was something super light, then its back to a he said she said situation. Mercari supposedly does not accept video as evidence but who knows. 5.Mercari - Buyer returned damage product. So I've been selling on mercari for a bit I have almost 400 sales and for the first time a buyer put a claim in . Problem is the figure I sent out was in good - to near mint as detailed in the post. The pictures he sent show a completely different item in a different condition.

Unfortunately, Mercari does not allow for partial returns/refunds. You continue with the return and get a full refund. You keep all the items and rate as you feel appropriate. Yes, you'll end up paying more for each bowl than originally planned, but you'll be three closer! You could discuss your concern with the seller.

The refund was approved and I sent it back out as I should because I received the wrong item. The item was out for delivery earlier this morning and I get a message saying that the return was successful, then another saying 'no such number' I had used the shipping label that I was provided from Mercari itself. I paid over $400 for this item.

So if your package has been scanned and lost by USPS, Mercari will release your funds and also refund the buyer. I don’t think the transaction is eligible for a review afterwards so you shouldn’t have to worry about a bad review! I (seller) have a similar issue of my package being lost in transit. It was stuck at "In-transit" since 7/5/20 ...Are you eagerly waiting for an important package to arrive? Tracking your Royal Mail packages can help ease your mind and provide you with real-time updates on the whereabouts of y...After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.Contact mercari customer service and show them you shipped the same day and the package arrived in 2 days. Since the buyer only marked "ship time" as their criticism for giving you 4 stars, mercari may change it. I know they will improve ratings, just not lower them. It's worth a shot.Aug 25, 2021 ... on Mercari by taking you through what kinds of items to lists, how to ... | List An Item With Me & Mercari Selling Tips! Rebekah Allison•3K ...

7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter and show them your proof. In that case, Mercari should refund you and suspend the buyer. 8/ If the PS4 is really not damaged and is working correctly, then you should ... The buyer also stated in their return request that "it got damaged in transit". The original listing photos show no sign of damage. Mercari sent me a generic response and approved the return anyways stating that the item was not accurately described and completely ignored the fact that even the buyer said it got damaged in transit. Mercari support keep getting worst with claims. Just had someone request return and he return it used, damage and in a used trash bag with no kind of protection. My item was brand new but I end up with a damage item that look like it got abuse by a 2 year old kid. Mercari refunded my buyer AND let them keep the items?! r/vinted • If a buyer purchases an item and it is delivered back to the seller (me) and all attempts of contacting them fails.Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...

That definitely will help in future with things arriving in one piece. If you sent it according to Mericari’s shipping, then call and let them know. Also, take pictures of how you packaged, I had to learn the hard way. Make sure they send pics of the broken item for proof .Mercari does not allow items that may pose a safety hazard to be sold on our platform. Please see our full list of Prohibited Items. Penalties for shipping hazardous materials Shipping hazardous materials with Mercari prepaid labels will result in ineligibility for Shipping Protection and the seller will be solely responsible for damage or loss ...

According to USPS either party can claim, but I'm hoping to see what happened to others for items that arrived damaged in this thread. For your reference: USPS File a Claim. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'Just go through Mercari. Take photos of the item inside the box (with the label visible if possible) to show what a bad fit it was. Do not rate, and open a return immediately describing the damage. Coming from a seller, Mercari almost always sides with the buyer, even if the seller hasn’t done something wrong. The buyer can claim a refund from you, and you can try to get a refund from Mercari/UPS if it was insured. If the shipping label was through Mercari, the buyer will be asked to submit photos that show the damage as well as how it was packaged, and Mercari will determine whether the packaging was sufficient. Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …But, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Look for a notice of attempted delivery. Look around the ...5. Get Your Money. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. Mercari will try to get you to spend your balance on the platform, but resist the temptation and save your money! You can even set up earnings goals right in the app.FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.

The seller is not requesting you to rate, it is Mercari. The reason they are is that the item is marked as delivered in their system. You need to reference the tracking number in your order and go on the shipping service provider's website see if it was really delivered.

Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...

I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... BUYING I bought some Funko Pops from a seller, but they arrived to me damaged because seller did not properly package it and used a pretty small box. Mercari accepted my request for return, and the package has been delivered back to the ...Just go through Mercari. Take photos of the item inside the box (with the label visible if possible) to show what a bad fit it was. Do not rate, and open a return immediately describing the damage. Coming from a seller, Mercari almost always sides with the buyer, even if the seller hasn't done something wrong.After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.I wish Mercari allowed partial refunds. I bought a bundle from someone, 4 items, 3/4 items arrived as described but one did not. It had stains on it. Ask the seller to return just that shirt for a refund and they agree, now I just learned Mercari doesn't do partial refunds. As a seller on Depop and eBay that allows partial refunds, that is ...Mercari is an online marketplace that offers a great way to buy and sell items. Whether you are looking for vintage clothing, home decor, or electronics, Mercari has it all. The be...Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...An anime figure I bought arrived with the head snapped off. The seller communicated that he made sure it was in perfect condition before shipping. ... Buyer purposely damaged an item to return ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...How to File a Claim. Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.The separate arrival area is for arrivals from Wuhan, China, the epicenter of the outbreak. London Heathrow Airport has introduced a new precautionary area to help in the containme...After delivery, buyer immediately requests a return stating authenticity concerns because buyer thinks shrink wrap was not "factory". This is a scream factory blu ray by the way. The buyer, removes the shrink wrap sends Mercari photos of the now open and used item and requests return. I respond stating the item is no longer new and the ...

So, pretty much I ordered an gaming console from a seller on Mercari & they shipped via UPS. When the package arrived it was damaged badly and to make things worse seller didn’t put any padding or protection on console in a box 5x the size of the console.Just go through Mercari. Take photos of the item inside the box (with the label visible if possible) to show what a bad fit it was. Do not rate, and open a return immediately describing the damage. Coming from a seller, Mercari almost always sides with the buyer, even if the seller hasn't done something wrong.68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…5 days ago · Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ... Instagram:https://instagram. hokkaido buffet swansea2017 chevy malibu won't startbose soundbar 600 red lightny state police blotter Damaged items deemed hazardous by Mercari may not be returned. If a package was damaged and then rerouted back to the sender, the seller must provide photos of the damage within 24 hours of delivery. Mercari may change Shipping Protection criteria from time to time. brooklyn college academic calendar spring 2024bayfield inn live cam Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. apartments on hwy 6 and 529 r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ...As someone that's always worked in customer service, aside from Etsy, I highly recommend replacing the item. Items getting damaged during shipping happens all the time. Maybe include in your shop policy that you'll only do a replacement for damaged items if a customer provides picture of the original packaging. 4. itsdan159.